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Butler Training & Consulting

Through our practical and interactive butler training programmes, your team gains exclusive insights into the mindset and methodology of a professional butler – while learning the principles of exceptional service, international etiquette, and the confident handling of VIPs. All trainings are delivered on site – discreetly and personally, in the comfort of your own environment, tailored precisely to your needs.

Butler-Trainer im eleganten Anzug vermittelt Service Excellence vor einer kleinen Gruppe – diskrete Weiterbildung auf höchstem Niveau für Hotels und andere Dienstleister.

Our Training Portfolio

Service Excellence

The Butler Mindset
The Art & Science of Exceptional Service
Anticipating Wishes & Needs
Interacting with VIPs
Titles & Academic Honours
International Etiquette
Verbal & Non-verbal Communication
Dress Codes

Luxury Hospitality

Pre-Arrival Preparation
Welcome Amenities
Guest Reception & Rooming
In-Suite Dining
Packing & Unpacking Luggage
Garment & Shoe Care
Turndown Service
Handling Complaints & Resolving Conflicts

Private Households

Management of Exclusive Residences
Care of High-End Materials & Surfaces
Guest Hospitality & Etiquette
Fine Dining & Table Culture
Floral Arrangements & Interior Presentation
Planning & Execution of Private Events
Professional Communication

Industry-Specific Training

For Private Clinics
For Family Offices
For Law Firms
For Luxury Retail Teams
For Embassy Staff
For Yacht Crews
For Private Jet Crews

Icon: Strategie

Strategic Consulting – Service Design

We advise client-facing businesses on developing and implementing service design concepts that leave a lasting impression. What sets us apart? A refined understanding of excellence – shaped by years of experience in discreet butler service for some of the world’s most discerning individuals. This is how service becomes an experience – and a signature of your brand.

Success Stories:
Butler Training in Practice

Jet Aviation.png

Butler Training
for Jet Aviation

Jet Aviation is one of the world's leading providers in the field of business aviation. Whether charter, aircraft management, cabin fitting or maintenance. With more than 4,800 employees at 38 locations worldwide, Jet Aviation serves a demanding clientele. The Swiss Butler Service was selected to organize training for Jet Aviation's VIP flight attendants.

Blick vom Zürichsee auf das Hotel Eden au Lac, einem Klienten von The Swiss Butler Service.

Butler Training
for Eden au Lac Zurich

La Réserve Eden au Lac in Zurich is one of the leading luxury hotels in Switzerland. Find out in the case study how The Swiss Butler Service was able to contribute to an even higher service level with interactive butler workshops.

The butler training was very interesting, and Stefan gave us some really good ideas to implement on board. 

Carmen, VIP Flight Attendant

Request Your Tailored Proposal

Request a non-binding quote for our butler training programmes today. We would be delighted to advise you personally and tailor the training to your needs.

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