Butler Training & Consulting
Through our practical and interactive butler training programmes, your team gains exclusive insights into the mindset and methodology of a professional butler – while learning the principles of exceptional service, international etiquette, and the confident handling of VIPs. All trainings are delivered on site – discreetly and personally, in the comfort of your own environment, tailored precisely to your needs.

Our Training Portfolio
Service Excellence
• The Butler Mindset
• The Art & Science of Exceptional Service
• Anticipating Wishes & Needs
• Interacting with VIPs
• Titles & Academic Honours
• International Etiquette
• Verbal & Non-verbal Communication
• Dress Codes
Luxury Hospitality
• Pre-Arrival Preparation
• Welcome Amenities
• Guest Reception & Rooming
• In-Suite Dining
• Packing & Unpacking Luggage
• Garment & Shoe Care
• Turndown Service
• Handling Complaints & Resolving Conflicts
Private Households
• Management of Exclusive Residences
• Care of High-End Materials & Surfaces
• Guest Hospitality & Etiquette
• Fine Dining & Table Culture
• Floral Arrangements & Interior Presentation
• Planning & Execution of Private Events
• Professional Communication
Industry-Specific Training
• For Private Clinics
• For Family Offices
• For Law Firms
• For Luxury Retail Teams
• For Embassy Staff
• For Yacht Crews
• For Private Jet Crews

Strategic Consulting – Service Design
We advise client-facing businesses on developing and implementing service design concepts that leave a lasting impression. What sets us apart? A refined understanding of excellence – shaped by years of experience in discreet butler service for some of the world’s most discerning individuals. This is how service becomes an experience – and a signature of your brand.
Success Stories:
Butler Training in Practice

Butler Training
for Jet Aviation
Jet Aviation is one of the world's leading providers in the field of business aviation. Whether charter, aircraft management, cabin fitting or maintenance. With more than 4,800 employees at 38 locations worldwide, Jet Aviation serves a demanding clientele. The Swiss Butler Service was selected to organize training for Jet Aviation's VIP flight attendants.

Butler Training
for Eden au Lac Zurich
La Réserve Eden au Lac in Zurich is one of the leading luxury hotels in Switzerland. Find out in the case study how The Swiss Butler Service was able to contribute to an even higher service level with interactive butler workshops.