The Swiss Butler Service – Swiss Excellence in Discreet VIP Butler Service
The Swiss Butler Service was created to provide luxury hotels and discerning hosts with a discreet, highly qualified VIP butler service that exceeds traditional standards. Our expertise is built on Swiss precision, international etiquette, and more than a decade of experience in leading luxury hotels and private residences around the world.
We understand what it means to care for guests with the highest expectations — with composure, sovereignty, and a service mindset defined by respect, sensitivity, and anticipatory professionalism. Through our exclusive VIP butler services and first-class Service Excellence training programmes, we set new benchmarks for modern hospitality and refined guest experience.
VIP Butler Service and Service Excellence at the Highest Level
Our VIP Butler Service is designed for luxury hotels that wish to offer their most discerning guests an exceptional level of discretion, attention and personalised care. We bring Swiss precision, calm authority and deep experience from leading properties such as Badrutt’s Palace and The Dolder Grand Zurich. Our professional butlers act with foresight and discretion, consistently meeting the highest expectations and creating an atmosphere of ease, trust and elevated guest comfort.
Alongside this, we develop global Service Excellence Trainings that sustainably strengthen teams in luxury hotels and resorts, cruise, yacht and private jet crews, luxury boutiques, private clinics, private households and other service providers with particularly demanding clientele. Our programmes combine international etiquette, contemporary hospitality culture and practical implementation skills, raising service standards to a noticeably higher level. We empower team members to become exceptional hosts with confidence, empathy and a refined understanding of the needs of distinguished guests.
What Sets Us Apart
Ethos
For us, exceptional service is far more than a task – it is a mindset.
One shaped by respect, sensitivity, and the aspiration to recognise and fulfil even unspoken wishes.
Composure
Whether in presidential suites, private residences or at diplomatic occasions – we navigate every setting with ease, meeting people with poise, discretion and worldly sophistication.
Excellence
When every detail is just right, it creates more than a moment of perfection, it creates a feeling. A service that touches, resonates, and stays in memory. That is exactly what we strive for.
Your Point of Contact
Stefan Schöning graduated with distinction from the renowned International Butler Academy and is a member of the International Guild of Professional Butlers. He combines Swiss precision, contemporary hospitality culture and the timeless mindset of a traditional butler – discreet, anticipatory and impeccably composed.
With more than ten years of international experience serving UHNW individuals, heads of state, and members of royal families across Europe, the Middle East and Asia, he brings together deep professional expertise with a calm, unobtrusive presence and an exceptional sensitivity for those quiet moments in which true luxury becomes tangible.
Today, he supports leading luxury hotels and discerning hosts around the world as a VIP butler, trainer in lived Service Excellence and consultant for highly personalised guest experiences. His trainings and advisory work set new standards, defined by authenticity, elegance and uncompromising attention to detail.