Exklusiver Butler Service & professionelle Butler Trainings
© Jet Aviation
CASE STUDY: JET AVIATION
Jet Aviation is one of the world's leading providers in the field of business aviation. Whether charter, aircraft management, cabin fitting or maintenance. With more than 4,800 employees at 38 locations worldwide, Jet Aviation serves a demanding clientele. The Swiss Butler Service was invited to organize butler training for Jet Aviation's VIP flight attendants.
Jet Aviation
Founded in Switzerland in 1967, Jet Aviation offers a wide range of services including aircraft maintenance, aircraft management, charter services, FBO (Fixed-Base Operator) and aircraft interiors. Jet Aviation operates a global network of locations in Europe, North America, Asia and the Middle East, providing its customers with tailored solutions and first-class service.
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Jet Aviation is distinguished by its high quality of service, reliability and commitment to safety. The company serves a demanding clientele, including government organizations and high net worth individuals who expect first-class aviation services and the highest standards. With over five decades of experience and a strong presence in the international market, Jet Aviation has established itself as a trusted partner in business aviation.
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Butler Training
A private jet stands for exclusive privacy, almost unlimited flexibility and tailor-made service.
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The high demands of VIPs and the limited space on board most private jets, even in the most modern models such as the Bombardier Global 7500 or the Gulfstream G700, pose a particular challenge for the flight crews.
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To meet these challenges, a butler training has been created exclusively for Jet Aviation VIP flight attendants. The high level of performance of the participants, who have been serving ultra-high-net-worth individuals for many years, was taken into account.
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The training course designed by The Swiss Butler Service aims to complement the flight attendants' many years of experience. It offers new perspectives and valuable inspiration from the world of professional butlers.
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Together, Jet Aviation and The Swiss Butler Service are perfecting the service on board to offer international private jet owners an incomparable experience.​
Feedback
Julia, VIP Flight Attendant, Jet Aviation:
«Compared to other trainings of this type that I attended in the past, I was very happy that Stefan took our experience under consideration, and conducted the whole meeting accordingly, without repeating the topics that we are well familiar with; and he created a space to share our knowledge between each other. He also gave us an impulse to keep looking for ways to improve our service. I think the topics and timeframe of the training were well-constructed too - the meeting was not too long and overwhelming, and I found all topics interesting.
In summary, I really enjoyed the time we spent yesterday, and I appreciate that I could take part in it. I took it more as a coaching session, where I could learn how to improve my own style in VIP service.»
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Carmen, VIP Flight Attendant, Jet Aviation:
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«The CPR on Friday was very interesting, and Stefan gave us some really good ideas to implement on board. I found the workshop to be useful and was glad it was added to the usual training.»
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