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Academy

The Swiss Butler Service offers extensive training for people who serve the most demanding clients.

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Unique about our trainings is that they always take place directly at the workplace and thus the daily processes can be trained to perfection.

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The result is significant added value for employers and employees alike.

On the Job

Both employers and employees value our on-the-job training, as it offers numerous advantages over training at a school.

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For example, the employee is less absent and can be involved in the operations if necessary.

Especially since we mainly train senior employees with management responsibility, this is an important factor.

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In addition, the work processes can be checked directly and objectively for potential improvements and adapted immediately.

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Additional costs for travel, accommodation and replacement for the employee can be saved and invested directly in the training.

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Furthermore, on-the-job training is more flexible, as it is not tied to the schedule of a training institution.

Training Modules

The Modern Butler

• Mindset
• Skills and knowhow

• Advantages and disadvantages 

• Characteristics of principals

• Cultural characteristics

Butler Service

• International etiquette and protocol

• Fine dining service

• Event organisation
• Receiving guests

• Care of the wardrobe & shoe care

• Travel management and preparation 

Household Management

• General administration

• Staff management

• Budget management

• Safety and security 
• Management and care of the wine cellar

• Care of art and antiques

Specials

• Training for embassy teams

• Training for yacht crews

• Training for private jet crews

For whom?

Our trainings are ideal for domestic staff in upscale estates, for employees of embassies, crews of yachts and private jets as well as teams of luxury hotels, residences and private clinics.

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Since each of our training courses is tailor-made to the needs of the client, both employers and employees receive great added value.

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